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DietCheck - the nutrition system that puts you in control of your feeding decisions

At DietCheck, we are dedicated to making the creation of diets as easy, scientific and precise as possible.  Whether it be checking existing diets, hand mixing formulations or using Optimisation, rations can be created with just a few clicks of the mouse.  What's more, the feed databases and the models underpinning animal requirements are from published scientific calculations so you can be sure of their pedigree.  DietCheck is used successfully to feed millions of animals worldwide.

 

We are often asked to run training courses to cover both ruminant nutrition and the practical use of the DietCheck program. Whenever we hold such training, delegates report that they have found the investment in time and effort extremely worthwhile and often look for follow up sessions.

However, we understand that in these pressurised times it is becoming increasingly difficult to justify the time, and cost, involved in travelling to meetings. With this in mind DietCheck has invested in a system that allows training to be delivered directly to your computer with discussion either via the telephone or (a better option) over Skype. The training can be on a “one to one” basis or to a group of people who can all be located in different locations at their own computers.

 

Training Presentations

During a training session the delegate(s) will see everything shown on the tutor’s computer including PowerPoint presentations, working DietCheck formulations, etc. Delegates will be able to interact and question throughout the presentation just as if they were in a normal training venue.

 

Individual Support

In addition to training, the system can be used in an advisory capacity on a one to one basis where DietCheck takes control of the delegate’s computer and can be used to both demonstrate, and work with, the user’s diets. This option can also be used to help solve any DietCheck related computer problems.

 

You Choose the Training you Need

Training can be customised to suit individual requirements but the following basic sessions are available:-

  • Introduction & guidance for using DietCheck
  • Basic nutrition to Feed into Milk (FiM)
  • Feeding the high production dairy cow
  • Using nutrition & DietCheck as a sales tool
  • Optimise – getting the best from least cost formulations
  • Nutritional Consultancy – advice re specific diets

Outline agendas for all the suggested sessions are available – please contact us for more information.

TeamViewer

We use TeamViewer for remote support of DietCheck customers. Using TeamViewer's built-in capabilities, we'll be able to work with you to resolve issues and if necessary we can see what you're seeing, talk you through issues or even remote control your DietCheck software. Download the TeamViewer for Windows app by clicking the link below.

 teamviewer logo

For Software Support
+44(0)1822 810012

 

For Contact via Email
Our Contact Form

DietCheck Frequently Asked Questions

All supported Microsoft systems i.e. Windows 8 & Windows 10. Please note DietCheck will not operate on Windows tablets running Windows RT. DietCheck can also run using virtual Windows on Mac. Available packages are VirtualBox (free source), VMware and Parallels.

Major updates are provided annually which are a combination of operational and nutritional improvements. You can either buy these updates, or become a member of the Maintenance & Support Scheme which provides updates free of charge.

Membership of the Scheme also ensures support needed in the event of computer problems and, if needed, supply of new licences and programs should your computer fail or be stolen.

DietCheck's licence system provides hassle free, secure, flexible copy protection for all Windows platforms. Once you have purchased DietCheck you will be supplied with a licence.

On opening DietCheck, enter the licence you have been issued and the program will connect to the internet to register your copy and download your licensed features.

How can I move DietCheck to another computer ? DietCheck's licence system makes it easy to transfer the program from one machine to another. Just :-

 

  1. On your old machine make a backup of your database onto a transferable media (e.g. usb drive or via network) by using File>Backup within DietCheck.
  2. On the new machine - run the installer then start DietCheck and enter the licence. The licence and download password are found in your purchase email. You can also find your licence by going Help>About on your old machine. (If you have lost your download password or licence - please contact us). Note - licencing must be done when the new machine is connected to the internet. Once DietCheck has been licenced on the new machine, the program will stop working on the old machine.
  3. Restore the data to the new machine by using File>Restore within DietCheck.
    On the new machine - install and run DietCheck and enter the licence. The licence and download password are found in your purchase email. You can also find your licence by going Help>About on your old machine. (If you have lost your download password or licence - please contact us). Note - licencing must be done when the new machine is connected to the internet. Once DietCheck has opened on the new machine, the program will stop working on the old machine.

DietCheck needs to connect to two websites to licence and confirm which features have been purchased.

This generally does not cause any problem, but some companies use proxy servers for increased security protection.

In these circumstances it may be necessary to allow access to the websites by adding the following details to the whitelist:-

Website 1
IP address: 88.98.24.71
www.dietcheck.co.uk

Website 2
Primary1 address: 89.200.137.136
Primary2 address: 92.60.122.223
Secondary (limited functionality): www.microcosm.co.uk

All use port 80

Some users using have reported that on starting DietCheck after an automatic update they see:-

errorcode2

To fix:-

a) Use My Computer to navigate to the C: drive, then Program Files (or Program Files (x86)), then Dietcheck.
b) Open the Dietcheck folder.
c) Double click the file called updater.

Automatic backup relies on a system service to run. This service does not have the right privileges to save a backup files to a network drive. To save an automatic backup to the network, you will need to save to a non-network folder and then copy the file to the network drive.

Manual backup using File>Backup can save to network drives because it has User privileges.

Check the Windows Regional Settings. Make sure you have the correct Country or region and that the number and currency format are also correct.

Yes, nutrients can be arranged to suit you. Just drag and drop any nutrient to the new position and save your changes by clicking the Save column order button in the Diet feeds screen or right mouse button click and Save row order in the Formulation screen.

Yes, the Nutritionist version can either Optimise or hand check compound feeds or supplement mixes. The Consultant version can be supplied to optimise either compound feeds or on farm rations.

Small inclusion, nutrient rich feeds such as urea and specific protected amino acids will have their specific nutritional effects diluted in the Metabolisable Protein system when converted to a concentrate (i.e. saved in the Feed library with average nutrient values).

For example, urea is a concentrated source of non protein nitrogen which needs to be handled specificial within most feeding systems. For example, it is given a protein value of 288% which is logically impossible. To estimate its supply of rumen nitrogen, the system also gives it unusual degradability values i.e. sN=1, aN=1 while bN =0 etc.

These values predict rumen nitrogen supply accurately when urea is included in the diet in its own right i.e. either as an ingredient directly in the Formulation screen or as part of a Farm premix.

However, when it is included as part a concentrate its unique values are diluted within the mix so that the mix no longer predicts MP components correctly.

The advice is that urea or any small inclusion feed of this type should not included to be saved as a concentrate but are added to the diet as a separate feed.

The use of the Farm editor will also overcome the problem as it stores and uses the component parts of a mixture rather than creating an average analysis.

DietCheck Mission Statement

At DietCheck, we are dedicated to making the creation of diets as easy, scientific and precise as possible. Whether it be checking existing diets, hand mixing formulations or using Optimisation, rations can be created with just a few clicks of the mouse. What's more, the feed databases and the models underpinning animal requirements are from published scientific calculations so you can be sure of their pedigree. DietCheck is used successfully to feed millions of animals worldwide.

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